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Entries in Root Access (9)

Monday
Jul282008

Some Apple repairs are best left to the experts

All those shiny Apple products are great, but when something goes wrong, it's not always best to crack open the case, and start poking around. To keep you, our loyal reader safe, we present the Apple repairs you should never try on your own:

Friday
Jun202008

Root Access now on iTunes

If you've enjoyed Root Access on the channel, or on the shows page, you can now get it (for free of course) directly from the iTunes store. We'd appreciate it if you'd take a moment to subscribe, or leave your thoughts through the iTunes review system.

Here you go!

Thursday
Apr032008

Root Access: How does Apple handle damage repairs?

There was a recent hubbub about an email sent to Steve Jobs regarding a $300 price quote from Apple to look at his computer's water damage. Something sounded a little fishy, so it was time to ask our resident genius whether this was all just a tad bit suspicious:

Saturday
Mar222008

Think your data is safe at the Apple Retail Store? Think again...

Taking your computer to an Apple Store, and leaving for repair requires a certain amount of trust. As mentioned previously on Root Access, there will always be people who will take advantage of the system, and may look at things they aren't supposed to on your computer. But what happens when Apple replaces your computer? Where does your existing data go? Well, the short answer is it's hard to tell.


For the full story, here's our segment from Root Access talking about data privacy on replaced machines:

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