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Entries in email (2)

Wednesday
Dec092009

An Email From Apple Can Ruin The Holidays

You've gone to the Apple Store, and you've purchased that special someone a surprise gift. Let's say an iPod. Imagine your surprise when you arrive home to discover that person already knows you bought it. How? Because Apple emailed them.

Below is a screenshot from an email our tipster recently received after buying an iPod. Problem is no one at the Apple store mentioned there would be an email, or asked if it was a gift. Apparently due to the credit card used to purchase the iPod being previously linked to an email address, Apple sent out the email. Some families, especially those who share music libraries, might use a shared email address.

Maybe Apple could lay off on the purchase-based emails until January...

screenshot of email sent to the purchaser (and potentially the receiver)

Tuesday
Jul012008

Oh, you mean there's a new phone coming?

I know someone's job at Apple is to make sure upcoming products are properly promoted to existing customers, but did I really just need the email telling me the iPhone is coming July 11th? Let's not go overboard with making demand for this thing higher. Who would've signed up for Apple email alerts, and wouldn't know the phone is coming? Plus I have a sneaking suspicion the media will remind us several times between now and then. It may have been helpful if the email included a time for launch though...