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Entries in Mobile Me (14)

Friday
Aug152008

MobileMe Still NOT Fixed


Apple's new MobileMe service (sorry for the image, just seems more fitting than the pretty logo Apple has supplied) has had it's issues; so much so that Apple big dog Steve Jobs has openly admitted the service launched too early and could have been postponed until a later date. MobileMe leadership has changed recently into the hands of Eddie Cue, the Vice President of iTunes.

If you take a look at the MobileMe System Status History you will see that the last REPORTED outage was on 8/11, and was restored on 8/11. Interestingly enough I experienced an issue on 8/12 and it wasn't resolved until today, 8/15 when I received an email that was sent on 8/12.

I'm pretty sure that I could have received the same message through the US Postal Service earlier. For all you MobileMe users, you might want to pick up a book of stamps...

Tuesday
Jul222008

And another thing: TDL Live

Our quarterly earnings show wasn't the only live show Monday night. We still had plenty of other Apple news and rumors to cover in TDL Live. Enjoy!

Wednesday
Jul162008

Credit where it's due: Apple does the right thing with MobileMe

If it hasn't popped up in your email yet, Apple has announced a 30-day extension for .mac/MobileMe customers due to issues with the switchover. Details are also in a Knowledge Base Article. Many people voiced frustration with the transition, and on TDL Live Monday, we mentioned the whole switchover felt very "un-Apple" given they knew exactly how many people needed to be switched over.

Having said all that, considering that email, at least though the mail client was available throughout the switchover, it's surprising (and refreshing) that Apple is giving this extension. It's especially surprising considering the far louder (and more heavily covered) outcry over iPhone activation issues. With the iPhone, some people were left without any cell service for hours. You could argue that's a bigger inconvenience than not being able to upload new pictures of Aunt Lucy's birthday party.

Let's see if Apple has anything in mind to compensate for the iPhone launch hiccups.

Thursday
Jul102008

MobileMe: Not quite ready


Well gang, I made it to the login page (screen shot above) and successfully logged in. I was able to access email and send a message, view the gallery, and access my iDisk. Interestingly enough, after logging in you're placed on the iDisk page. Why not the mail page?

I was unsuccessful in getting to my calendar, address book, or my account settings and after several minutes of trying to access the other areas of MobileMe I was logged out. Now attempts to access www.me.com are redirected to apple.com/mobileme. Everything looked pretty slick for the few minutes that I had access...

This is very un-apple to let a product out before it's ready. Have you had more success?

Wednesday
Jul092008

We'll miss you, iCards...

We send our last iCard ever, to you, dear readers...