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Wednesday
Dec232009

DoubleTap Episode Seven

It's time for the final DoubleTap of 2009. In this episode, we take a look at the racing game Ridge Racer Accelerated, and the monkey strategy game, Tiki Towers. We also offer our predictions for the app store in 2010:

 

Friday
Dec112009

iTunes Web Strategy: One Store To Rule Them All

When Apple acquired Lala last week, it looked certain that it was either to start a subscription component of iTunes, or to pick up some smart people with smart ideas.

Maybe, Apple's about to zig when you expect them to zag: Maybe iTunes, and more importantly, a future iTunes with books and magazines for a different device, is going to the web to be more... compatible.

The publishing world is already rallying around a few emerging e-publishing file standards, and it doesn't look like Apple will be able to barge in with a competing format. So why not open iTunes on the web, and start using the industry's format? It's a win-win for Apple: they appease publishers by "caving" to their format requirements, while also creating a store that can sell content to the occasional Kindle or Nook owner in addition to Apple tablet owners.

Disney, who, as you probably know, has a single biggest shareholder by the name of Steve Jobs, has been discussing a concept called Key Chest, which would allow you to buy media once, and watch it anywhere digitally. How can you do that if the media you purchase is locked inside the walls of iTunes? Simply make iTunes content accessible to a myriad of devices. I realize how out of character it would seem, but we could very well see Apple open API's to developers, and give the manufacturer of any device the tools necessary to allow playback of iTunes content. While Apple is tight-lipped on earnings from the App Store and iTunes, I think it's safe to say we're past the "just above break even" point Apple still claimed in June 2008. And hey, you might as well make a few bucks from the people who choose to buy a non-Apple device by making the store web-accessible, and content easily playable on a ton of devices.

 

Wednesday
Dec022009

Q & A With Rogue Amoeba's Paul Kafasis

Paul Kafasis, Rogue Amoeba founderIf you didn't hear, Rogue Amoeba, a prominent Mac developer recently pulled the plug on plans to develop for the iPhone. Why? Well the long story is here, but the short story is that essentially Apple held up a simple software update for Rogue Amoeba's Airfoil Speakers Touch app.  It took over 3 1/2 months to get accepted by Apple. 

After the long, frustrating ordeal, Rogue Amoeba's founder Paul Kafasis announced they were discontinuing development for the iPhone / iPod Touch as a result. We decided to find out what Paul thinks could be changed about the app store, or whether it's beyond repair, as well as his future plans:

 

TDL: Is the App Store approval process broken beyond repair?

Paul Kafasis:  Is it broken beyond repair? No. Apple can make changes at any time, just as they have previously. But is it currently broken? Yes, in many ways it is. 

What are some easy changes Apple could make to be more inviting/convenient for developers?

Well, easy is relative, and I won't presume to know what would be "easy" for Apple to do. But there are some obvious things that could and should be changed.

To start, there's a whole slew of things developers want, which should have been obvious to Apple from before they even opened the store. These are things third party vendors use on the Mac all the time to help sales. 

Discount coupons, for instance, are very useful and not at all possible at this time. The same goes for discounted upgrades - if a user owns version 1, he expects to get version 2 at a lower price. Right now, it's all or nothing - either full price for a completely new app (as seen with Tweetie 1 vs. Tweetie 2, which were two distinct apps), or a free update to the same application.

We offer free trials of all our software on the Mac, and that's not possible on the iPhone. The move to allow free apps to have paid in-app content is nice, but it's still not the same as having trials of software. It seems that this should be uncomplicated. Apple already has a rentals system in place for movies, and the same could be used to make a very effective 7 day trial of any software.

As far as making things more inviting, a big issue for us is the uncertainty. Right now, developers have no guarantee that the app they spend months of time and tens of thousands of dollars developing will ever ship. It could be rejected for myriad reasons, and never see the light of day. That's no way to run a business. 

Even assuming an application does ship, we still have to wait days or weeks to ship bug fixes. Again, that's no way to develop software. Bugs are a fact of life when it comes to software development, and when we have a bug fix, we want it in our users' hands as soon as possible. On the Mac, we can fix a bug in the morning and ship it in the afternoon, if it's urgent enough. On the iPhone, even the most expedited review takes a couple of days, and the average is much longer. The end result is that users have buggy old versions long after we've fixed them.

Are there ways Apple better interacts with Mac developers that could be applied to help iPhone developers?

I suppose having Apple listen to developers more would be good. Many developers have been requesting the things I've mentioned, and more, for months, with no visible response from Apple. The whole thing is very one-way, and Apple hardly talks to developers at all. That model may work on the Music and Movie side, but for applications, with tens of thousands of developers, some more openness would work well.

How would you feel about a "trusted" developer model, in which certain app developers would be able to push updates directly? If this created two classes of developers, would that be a bad thing?

There are different ways to do this. Some have proposed a paid Premium account, but that strikes me as the wrong approach. As you say, it has the potential to create an upper class of developers, and with that, a lower class as well.

One idea I've heard is the idea of reviewing initial releases, and then allowing subsequent updates through immediately, with the possibility of a post-release review, either every time or only as needed (say by Apple noticing crashes). Once Apple has approved the initial version, a simple bug fix really shouldn't require a full review.

We talk vaguely about how "Apple" could fix the app store, but is there a face for developers: a specific person where the buck stops?

There are a few people inside of Apple to whom developers can talk, including WWDR (Worldwide Developer Relations) reps. However, for most developers, there's no public face at all, and that's certainly an issue. The best we've gotten so far is a direct email that bypasses the first tier of reviews, as noted by Craig Hockenberry . That's something, but we need more.

Do you think Apple should abandon trying to police the store: allow purchases outside of the App Store?

I absolutely think we need alternate ways to ship software. Since before the App Store shipped, I wanted a way to ship software independent of Apple. Android allows for this on their platform, and of course, so do Mac OS X, Windows, and the web. It works just fine on both desktop and mobile platforms. 

I don't think they should abandon policing their own store. If anything, they could be much more strict with it, provided there's another way to install software outside of the store. 

Have you gotten feedback from other developers on your stance?

We've received a great deal of support from other developers, who've seen many of the same problems we have. I don't expect many developers to leave the platform, and if they're doing well financially, there's no reason for them to do so. That said, other developers are aware of the problems, just as we are, and they want things to get better too.

Coming from a Mac app background, how would you compare the app development process? Do those who write for the Mac have a leg up when it comes to writing apps for the iPhone?

In terms of technology and hitting the ground running, working on Mac OS X provides a great leg up. There are new things to learn, but a whole lot of knowledge from Mac OS X can be applied. That's what made the platform so appealing to us from the beginning. 

However, as far as the certification process and so on goes, things are a mess. Mike Ash's post on this explains a good deal of the problems.

When we're developing software and want to install it on our own devices to test, it really shouldn't take this much work.

Have you considered developing for other mobile platforms, ie. Android?

Not really. We're asked this often, but the iPhone wasn't interesting to us as a mobile platform, it was interesting because it was based on OS X. Android, for instance, requires development in Java, something with which we have little experience. The iPhone let us leverage the knowledge we have from Mac OS X, something that other non-Cocoa mobile platforms wouldn't do.

Switching gears, your most well-known apps (Airfoil, Audio Hijack Pro) offer functionality Apple could build-in to their products. Any concerns about that?

Not really. This concern exists for most any application. 10 years ago, no one thought Apple would make an MP3 player. A couple years later, iTunes came out, and fairly quickly killed the market for third-party MP3 software. Similarly, it's a tough sell to make a third-party Mail client for Mac OS X. Apple can do this at any time, with most any application - we simply work to diversify, and add features Apple likely can't or won't.

We know your plans for the iPhone platform, but where are you focusing Rogue Amoeba's Mac software over the next year?

Right now, we've got a big update for Radioshift nearing release. That's been in beta testing for a couple of months now, and it's a big update with support for thousands of new streams as well as many improvements. Beyond that, we're hard at work on the next version of Audio Hijack, and major updates to Airfoil, along with the smaller updates to all of our applications that are always in the works.

A large majority of iPhone developers don't have the exposure/platform you have. Is there anything  you would suggest they can do to help change the App Store?

Anyone who sees a problem should work to get it fixed. Speak to Apple via WWDR and their other Feedback channels, and talk about it. Raising awareness of the problems is the first step to getting them fixed.

---

Our thanks to Paul for the Q & A. You can find out more on Rogue Amoeba's blog, Under the Microscope.


Thursday
Nov122009

DoubleTap Episode Three

We take a look at a few Halloween-appropriate holdovers this week: Dead Panic, and Spider: The Secret of Bryce Manor. We talk about Apple's app milestone, and no hip chat would be complete without mentioning "The Shack."

And for the record, we were looking at the camera, so I'm not sure why it looks like we're watching something way off to the side in this episode. Don't let that distract you from what has to be one of our top three shows so far...

Tuesday
Nov102009

TDL Live This Week: (11/9 - 11/16)

First the bad news: No TDL Live next week. Now the good news: There was a TDL Live this week! If you missed the live show, here's your chance to get caught up. We cover the Droid launch, Apple's app store milestone, 10.6.2 release and more (like the new A-Team movie):